Hello @psnea001 Welcome to the Canvas Community. Thank you for posting your question. The Respondus Lockdown Browser is not a browser that you can just go out to Google, search for, and download. If you are a student, you would normally get a unique URL from your instructor to download the browser to your computer. After the installation, click the LockDown Browser icon on your Desktop. It will also be installed on your Start Menu All Programs under the Respondus folder. Mac users can check the Desktop or the Finder under Applications. There will be a dropdown menu in LockDown Browser. Choose the Canvas @ Bucks option and click OK. You must have administrative rights to install applications in order to install Lockdown Browser. Navigate to the quiz or exam that will be using the Lockdown Browser. Click Take this quiz. You should see a hyperlink that says “Download Respondus Lockdown Browser.” Clicking this will bring you to the download page. Click the Install Now button to download a zip file (.zip). Open the downloads folder and run the file titled “Install Respondus Lockdown Browser.”.
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Respondus LockDown Browser™ is a custom browser that locks down the testing environment within Canvas. It prevents students from accessing an exam within a regular browser. When students use Respondus LockDown Browser they are unable to print, copy, go to another URL, or access other applications. When an assessment is started, students are locked into it until they submit it for grading.
Great news! Pearson MyLab now integrates with the Respondus Monitor proctoring system. Here are the details:
·Works seamlessly with your Respondus Monitor license:There are no hoops to jump through, no wires to twist together. Instructors simply link their LMS course to a MyLab course and the magic occurs from there.
·New reporting: Usage reports have been updated so admins can see Respondus Monitor use across each LMS course and publishing system.
·Easy set-up for Instructors: Instructors perform a one-time, two-step process for linking their MyLab course to Respondus Monitor.
·Overview video & resources: learn how to use Pearson MyLab with Respondus Monitor atRespondus.com/MyLab.
We have created a helpful 'Tips for Success on Remote Exams and Quizzes' document for you to distribute to students explaining how to use the LockDown Browser for Exams and Quizzes.
For technical support, contact the CLEAR Faculty Helpdesk. Students who encounter problems taking a test with LockDown Browser should immediately contact their instructor or instructor-assigned proctor.
Email: clearhelp@unt.edu
Phone: 940-369-7394
Click on the options below to learn how Respondus LockDown Browser is used within Canvas.
Canvas
Configure a Quiz with LockDown Browser
To set up a quiz in Canvas that requires students to use LockDown Browser, follow these steps:
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- Make sure the quiz has been created in the Canvas course.
- Click Settings in the far left Course Navigation menu.
- Click on the 'Navigation' tab at the top of the page.
- Scroll down the list of items until you find 'LockDown Browser.'
- Click the three vertical dots next to 'LockDown Browser' and select Enable. 'LockDown Browser' will move up to the top portion of the page.
- Scroll to the bottom of the page and click the green Save button.
- Now that LockDown Browser has been enabled, click on the tab in the far left Course Navigation menu.
- Select 'Continue to LockDown Browser' at the bottom right.
- A list of quizzes in the course will be displayed. Quizzes labeled with “Required” under 'LockDown Browser' require students to use LockDown Browser. Quizzes labeled with “Not Required” do not require students to use LockDown Browser.
- To change the settings, click on the grey drop-down button to the left of a quiz name. Select 'Settings,' then select 'Require Respondus LockDown Browser for this exam.'
- You can select 'Require LockDown Browser to view quiz feedback and results.' Under 'Password Settings,' you may create an access code that students must enter to start the quiz.
- If you wish to use Respondus Monitor, select 'Require Respondus Monitor for this exam' under 'Monitor Webcam Settings.'
- Click the blue Save + Close button.
Respondus Monitor Feature in Canvas
Respondus Monitor is a webcam feature for LockDown Browser that records students during their exam. Instructors can require students to use a webcam and microphone with Respondus Monitor. After the student has completed the exam, an instructor can review the details of the exam and watch the recorded videos.
Enable Respondus Monitor for an Exam
If you choose to use Respondus Monitor, additional settings will appear while configuring a quiz with LockDown Browser (explained above). To require all students use a webcam during the exam, select “Require Respondus Monitor for this exam” (step 7, above).
Tip: To ensure your first exam using Respondus Monitor runs smoothly, have students take an ungraded practice quiz that requires the use of LockDown Browser and a webcam before taking a graded exam.
Review Webcam Videos
If students were required to use Respondus Monitor, instructors can access information about the exam sessions and review the recorded videos.
- Return to your Canvas course and select 'Lockdown Browser' from the left-hand navigation bar.
- Select the drop-down arrow to the left of the exam title, then select Video Review.
- A class roster will be shown, along with the date, time, duration of the test, and grade (if applicable).
- You may then click the '+' to the left of the student's name to review the exam details.
Student Access
When students access a quiz that requires Respondus LockDown Browser, they will see a message (shown below) that tells them to launch LockDown Browser and provides a download link in case they have not yet downloaded the program.
Once a student has downloaded Respondus LockDown Browser, they must open the program. A pop-up for 'Choose Server' (pictured below) will appear that says 'More than one e-learning system is used at your institution. Please select the appropriate system from the list below. The student must choose 'UNT Denton Canvas.'
After opening LockDown Browser, the student must then navigate to their course and begin the quiz.
Additional Guides, Manuals, and Tutorials
- Instructor Quickstart Guide (Canvas Edition)
- Student Quickstart Guide (Canvas Edition)
My students are reporting that the quiz is not loading. What do I do?
LockDown Browser does not cache image or media files and, as a result, Canvas may have difficulty loading the quiz. This issue can be fixed by changing a setting in the Canvas quiz following these instructions:
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- Navigate to the course.
- From the Course Navigation Bar, click Quizzes.
- Open the relevant quiz.
- Click the Edit button at the top right of the page.
- Make sure you are under the Details tab.
- In the middle of the page, check mark the box next to 'Show one question at a time.'
- Click the green Save button.
This fix will make it easier for Canvas to load the quiz since questions will display one at a time. The problem can worsen if WiFi is being used due to limited bandwidth. If the issue persists, please contact the CLEAR Faculty Helpdesk through email or 940-369-7394.
Download LockDown Browser (Student Edition)*
The Student Version of LockDown Browser uses a standard Windows or Mac installer. This download link is unique for UNT and can be used by faculty or students:
*Don't use the 'Student Edition' of LockDown Browser on UNT-owned computers; use the 'Lab Edition' instead. Log in with your UNT credentials to Download the Lab Edition.
Sage Hall Testing Center
Respondus LockDown Browser (LDB) is installed on the 160 machines in the Sage Hall Testing Center (http://it.unt.edu/test). You can find more information about the testing center and make a reservation for your class to take an exam there at http://it.unt.edu/test.
When completing the reservation form for the exam, you must enter Respondus LockDown Browser within the Software Restrictions and/or Requests blank.
Respondus
LockDown Browser & Monitor
LockDown Browser is a customized browser that prevents students from printing, copying, browsing the web, or accessing other applications during an online assessment.
Monitor is a companion product for LockDown Browser that enables institutions to protect the integrity of non-proctored, online exams. Students use their own computer and a webcam to record assessment sessions, all without leaving Canvas. View resources below to assist you in implementing online proctoring in your class.
The LockDown Browser software has been installed in most FAU instructional and open labs. Students wishing to take an assessment requiring LockDown Browser from their own computer must first install the software (see installation links below).
Both the Windows and the Mac editions of the browser are based on Chromium, Google's open source framework. Students do NOT need Google's Chrome browser installed nor will this version affect a Chrome browser that's already installed.
Note: LockDown Browser should only be used for taking online exams and assessments. It should not be used to access other areas of Canvas.
Download Respondus LockDown Browser
Click on the logo of the operating system where LockDown Browser will be installed (or click here for more information on this product).
SELECT ONE: Please click on the logo of the Operating System where LockDown Browser will be installed.
User Guides:
Instructors
Student Guides
Ticket-Based Support
If you encounter an issue that cannot be resolved with the above resources, ticket-based help is available. Respondus staff members generally respond to tickets within 24 hours, excluding weekends and U.S. holidays.
StudyMate
StudyMate helps students 'master the basics' of course material through learning activities, self-assessments, and games. A dozen activities, such as flash cards, crosswords, and quizzes, engage students with course content in an individualized way.
Students access StudyMate activities using computers, smartphones, and tablets. StudyMate also integrates seamlessly with Canvas.
The StudyMate product line includes StudyMate Author and StudyMate Class. Both products are included with the FAU campus-wide license, enabling instructors to choose the approach and technology that best meets their objectives.
StudyMate Author
StudyMate Author is a Windows-based authoring tool that enables instructors to create learning activities that students access within online courses or anywhere on the Internet. Like Respondus, StudyMate Author will import items from Word files and publisher test banks, making it easy to create interesting, interactive activities from existing content.
To request your own copy of StudyMate Author please submit a request via the FAU Online Help Desk.
StudyMate Class
This is a web-based version that resides within the online course site in Canvas. Instructors and students can create items collaboratively; student participation can be monitored and graded.
Learn more about StudyMate; view videos, webinars, and guides by visiting https://www.respondus.com/products/studymate/ .
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Respondus 4.0
Respondus 4.0 is a powerful tool for creating and managing exams that can be printed to paper or published directly to Canvas. Exams can be created offline using a familiar Windows environment. Whether you are a veteran of online testing or relatively new to it, Respondus 4.0 will save you hours on each project.
Authoring Features
- Distinct user environment for Canvas (see system requirements)
- Create exams and assessments offline using a Windows interface (not available on Mac)
- Supports up to 15 question types, including calculated and algorithmic formats
- Import questions from MS Word (including embedded images), rich-text, QTI, and tab/comma delimited formats
- Access to thousands of Respondus-compatible publisher test banks – FREE to instructors who adopt a participating textbook VIEW MORE
Preview, Publish, and Printing Features
- Preview questions before publishing them to the LMS
- Publish exams and assessments directly to an online course (media files are automatically uploaded)
- A “batch publish” feature allows assessments and surveys to be published to multiple courses in a single step
- Determine point values and exam settings offline
- Print exams/surveys directly from Respondus or save files to MS Word or rich-text format
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View how-to videos, webinars, and get access to User Guides by visiting https://www.respondus.com/products/respondus/index.shtml.